WHY HOSPITALS STAY WITH PHOENIX
We are very proud to say that we have extremely satisfied hospital clients and outstanding references. This fact is not due to chance. Instead, this aspect of Phoenix remains true because we know how emergency medicine is best practiced and how emergency departments should run. As well, we view every patient, hospital medical staff member, emergency room nurse, community EMS provider, and hospital administrator as our most important customer. We listen intently to all of our customers, and we work our hardest to satisfy them at all costs. In the end, when a hospital chooses to partner with Phoenix, they are selecting a company that will always listen to them, stand behind them, and allow them to reach their strategic goals for their emergency department.
“It is imperative in the very difficult task of providing quality patient care 24/7 that the ED Nurse Director and ED Medical Directors are seen as a dynamic team supporting jointly the mission of their institution. We at King’s Daughters’ Hospital and Health Services are fortunate to have that interactive model with our Phoenix Physicians. As a result we have high customer satisfaction, excel at the CMS indicators, and have high nurse and physician retention.”
Colleen Keith, Director of Ambulatory and Emergency Room Units
King’s Daughters’ Hospital and Health Services, Madison, IN
“Phoenix’s risk management programs have been valuable for our hospital. Their risk management staff was able to analyze our unique problems and provide solutions that saved our hospital money and minimized our malpractice risk. Phoenix’s on-site risk education has been excellent, and they have been quick to respond to any questions. Phoenix has been a true partner in every sense of the word.”
Pam Baker, Vice President of Nursing Services
Van Wert County Hospital, Van Wert, OH
“Phoenix recruitment has given me the opportunity to screen and hire among a pool of qualified candidates. They recruit for ‘your’ practice taking into account ‘your’ special needs. The recruitment services have been pro-active in anticipating projected staff deficiencies and have avoided any potential last minute crises. I now have a full, stable and happy group of physicians with others waiting for the opportunity to join the practice.”
Carlos Sanchez, DO, Medical Director
North Shore Medical Center, Miami, FL
“I have only compliments for the job Phoenix Physicians has done for us. The previous management company abruptly left our contract and Phoenix came to our rescue by aggressively finding physicians and nurse practitioners to work. After the initial dust cleared, Phoenix has continued to excel by working very hard to find the right physicians and nurse practitioners for our Emergency Room while pleasing the administration and the medical staff. The Emergency Physicians are appreciative for the professional manner in which Phoenix supports us.”
L. Barrett Bernard, MD, Senior Medical Director
King’s Daughters’ Hospital & Health System, Madison, IN
“The Phoenix portal has been a great asset to our Medical Staff Office. It has streamlined and simplified the credentialing process. I wish all companies, including our own, could have a tool as helpful as this one.”
Christy Sutton, Credentialing Specialist
Haywood Regional Medical Center, Clyde, NC
